My name is Ray Wong, and I am the Co-Chair of Counseling at San Diego City College with Edwin Hiel. I started counseling at City in 1994. Since
the beginning of my tenure, counselors have met with students on “1-Hour Appointments”
for planning and 10-Minute “Walkin” to answer short questions. The problem has
been that we have not been able to provide enough Appointments to meet the
student demand during registration time. So students try to get their needs met
on Walkin. Counselors cannot do effective career or educational planning in a
10-minute timeframe, and we have too many students to
provide an Appointment to every student who needs one at registration.
So what generally happens is students sign up for Walkin
because Appointments fill up so quickly. The line for Walkin
extends to two hours or longer, and students wind up seeing a counselor for 10
minutes to help select classes. I have long felt this to be an ineffective
counseling model because it leaves students without a plan and counselors are not able to
provide the kind of comprehensive career and educational planning that really helps students. This is frustrating for both students and counselors.
In an attempt to address this problem, the counseling
department is piloting a "block schedule" for “Appointments” and “Quick
Questions” this summer in order to provide more Appointments. More Appointments
means additional comprehensive services to more students, but it also means we
have to limit “Quick Questions” to certain times of the day. We hope that you
will be patient with us because we believe providing more appointments
will lead to better service delivery.
What we have been doing in the past hasn’t been working, so
we’re going to try something different. We owe it to our students to at least
try. Here is our "block schedule" for summer 2017:
Mondays and Tuesdays
|
|
8:00am to 10:00am | Appointments |
10:00am to 11:30am | Quick Questions |
11:30am to 2:30pm | Appointments |
2:30pm to 4:00pm | Quick Questions |
4:00pm to 6:00pm | Appointments |
6:00pm to 7:00pm | Appointments & Quick Questions |
Wednesdays and Thursdays
|
|
8:00am to 10:00am | Appointments |
10:00am to 11:30am | Quick Questions |
11:30am to 2:30pm | Appointments |
2:30pm to 4:00pm | Quick Questions |
4:00pm to 5:00pm | Appointments |
5:00pm to 6:00pm | Appointments & Quick Questions |
Friday Schedule Only
|
|
8:00am to 10:00am | Appointments |
10:00am to 11:30am | Quick Questions |
11:30am to 2:30pm | Appointments |
2:30pm to 3:00pm | Quick Questions |